Privacy Policy
Effective September 11, 2026
This Privacy Policy explains how The Feathered Forge d/b/a Nifty Nab ("NiftyNab," "we," "us," or "our") handles information collected through niftynab.com and when you contact us about courier and delivery services.
Information we collect
When you submit a delivery or contact request, we collect the information you provide, including your business name, contact name, phone number, email address, pickup location, delivery location, requested timing, and message or delivery details.
Our website and hosting providers may also process basic technical information needed to operate and secure the site, such as an IP address, browser or device information, request timestamps, and error or security logs.
How we use information
We use information to:
- respond to delivery and contact requests;
- confirm availability, timing, pickup, and delivery details;
- provide and communicate about requested courier services;
- maintain business records and address questions or disputes; and
- operate, protect, and improve the reliability of the website and service.
We do not sell your personal information.
How information may be shared
We may share information with service providers that help us operate the website, send request notifications, communicate with customers, or provide delivery services. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We ask service providers to use information only for the services they provide to us.
Data security
We use reasonable administrative and technical measures intended to protect the information we handle. No website, email system, or method of transmission can be guaranteed completely secure. Please do not submit patient information, protected health information, payment card details, or other highly sensitive information through the delivery request form.
Retention
We retain request and communication records for as long as reasonably needed to respond, provide services, maintain business records, resolve issues, and meet legal obligations. Retention periods may vary depending on the nature of the request or service.
Cookies and analytics
We do not currently use advertising cookies or third-party analytics tools on this website. The services that host and protect the site may use essential technologies or process basic technical logs needed to deliver and secure it.
Your choices
You may choose not to submit the online form and contact us by phone instead. You may also ask to review, correct, or delete information you previously provided. We will consider requests subject to applicable law and records we reasonably need to keep.
Changes to this policy
We may update this Privacy Policy as our practices or legal obligations change. The effective date at the top of this page shows when it was last updated.
Contact us
For privacy questions or requests, contact The Feathered Forge d/b/a Nifty Nab at thefeatheredforge@gmail.com.